Zoo FAQs

Zoo Admission Ticket Pricing

Price Range

Adult
$30–$40

Child* / Senior
$25–$35

^{*Children under 2 years old are free and do not need a ticket.}

Closed Tuesdays & Wednesdays through March 4, 2026. Summer hours begin March 5. Winter hours resume September 8.

Click here to purchase tickets. If you have difficulty completing your online transaction, please email us at [email protected] or call us at 1-800-774-7394. 

• Seniors (65+) receive a $5 discount off standard Zoo admission. No promo code is needed—just select the senior ticket option when purchasing.
• Military personnel: We do not currently offer a military discount, though promotional offers may occasionally be available.
• EBT/SNAP cardholders: Visit https://audubonnatureinstitute.org/audubon-community-connect for information on our access programs for Orleans Parish residents.

We recommend checking our Special Offers page for any seasonal or limited-time discounts that may apply.

Tickets can be purchased at the front gate upon arrival. You can purchase advance tickets here. 

Ticket dates cannot be changed. If you need assistance, please contact us for help at (504) 861-2537.

No. Mobile tickets are fully accepted. Simply display your barcode on your phone at the entrance.

No. Re-entry is not permitted. Once you exit, you will not be allowed to re-enter with the same ticket. Please plan your visit accordingly.

Audubon Zoo: 
Open Thursday – Monday | 10 AM - 5 PM
Closed Tuesday – Wednesday
Last ticket sold at 4:00PM. Last entry at 4:30PM.
Seasonal Tuesday–Wednesday closures end March 4, 2026, and resume September 8, 2026.

The Zoo operates year-round, but is closed on Mardi Gras, Thanksgiving Day, and Christmas Day. In case of inclement weather leading to closure, notifications will be posted on our website and social media channels. Refer to our Hours page for detailed information on Zoo hours. 

Audubon Membership includes unlimited year‑round access to the Zoo, Aquarium, and Insectarium. Members enjoy perks like discounts on train rides, food, retail, special events and education programs, exclusive event invites, and more, all at varying Membership levels. Learn more about Membership here. 

The Zoo has a private parking area. Please visit our Directions & Parking webpage for more detailed information.

Yes. We’re conveniently located along Magazine St. Plan your public-transit visit on the RTA website.

Strollers, manual wheelchairs, and electronic wheelchairs are available for rent at the Guest Services Information Booth.

The entire Zoo grounds—including pathways, exhibits, restrooms, restaurants, and water fountains—are ADA-compliant. Wheelchairs are available to rent at no cost. All major facilities are designed to be accessible for guests with disabilities.

The Zoo also offers a variety of sensory accommodations (subject to availability), including:

• Weighted lap pads
• Sensory bags
• Quiet zones
• Headphone zones

Private spaces for nursing mothers are also available and conveniently located near the front gate restrooms. The Touro Nursing Nest, a dedicated, air-conditioned lactation space, is also available near Cool Zoo Waterpark.

For more information, please visit our Accessibility page.

Accessible restrooms are located throughout the Zoo, positioned near major exhibits and picnic areas. Drinking fountains are also available around the Zoo, including refill stations for reusable water bottles. Download the Audubon Zoo app for an interactive map showing the locations of restrooms and water stations. 

Guests may bring outside food and beverages into Audubon Zoo. Glass bottles and alcoholic beverages are not permitted.

Suitcases, backpacks, and coolers (with or without wheels) must not exceed 28 quarts and each family may only bring one cooler.

Coolers are not permitted during large festivals or special events. Guests should refer to individual event pages for specific guidelines and restrictions. 

Audubon reserves the right to inspect all coolers and backpacks upon entry. Coolers are permitted inside Cool Zoo Waterpark.

Suitcases, backpacks, and coolers (with or without wheels) must not exceed 28 quarts and each family may only bring one cooler. 

Coolers are not permitted during large festivals or special events. Guests should refer to individual event pages for specific guidelines and restrictions. 

Audubon reserves the right to inspect all coolers and backpacks upon entry. Coolers are permitted inside Cool Zoo Waterpark.

Yes! The Zoo provides an array of dining experiences, and our restaurants offer a variety of vegetarian and allergy-friendly food options, ensuring choices for all dietary preferences and needs. For additional details and to view menus, visit our Dining page.

Yes, there are two gift shops at Audubon Zoo - one near the front gate and exit and another in the Louisiana Swamp exhibit. They are open during operating hours and offer a variety of souvenirs, gifts, and toys. Learn more here. 

Yes. ATMs are located throughout the Zoo. 

Yes. These are separate from general admission. Visit our Wild Encounters page for availability and pricing.

Yes! Visit our School & Group Visits page for more information.

All ticket sales are final. Audubon does not offer refunds or exchanges for unused tickets. If you experience an issue during purchase or have questions about your order, please contact Guest Services at [email protected] or call 1-800-774-7394.

No. Smoking, vaping, and the use of tobacco products are strictly prohibited within Audubon Zoo grounds and all Audubon Nature Institute facilities. Audubon Zoo is a “smoke-free” facility.  For the health and safety of guests, team members, and the animals in our care, smoking and vaping are only permitted outside of the Zoo.

Pets are not allowed. However, service animals specifically trained to aid a person with a disability are welcome.

Guests with disabilities are permitted to bring a service animal to all areas of Audubon facilities where guests are normally allowed with the exception of exhibits where service animals are likely to be in direct contact with animals under Audubon's care due to animal safety concerns. No documentation or identification is required.

Animals exhibiting signs of ill health or aggressive behavior will not be allowed. In the event that a guest's service animal is denied admittance, other assistance will be provided upon request. Animals whose sole function is to provide comfort or emotional support (ESA) or therapy animals do not qualify as "service animals" under the ADA and are not allowed in Audubon attractions.

Animals-in-training to be service animals are allowed in Audubon attractions.

In accordance with Louisiana State Law (1955. Service dog trainers and puppy raisers; rights, liability) during the training of a service dog, any trainer or puppy raiser of such dogs shall have the same rights and privileges as a person with a disability to be accompanied by a service dog in any place or facility without being required to pay an extra charge for such dog.

The only acceptable types of service animals allowed in Audubon facilities are dogs and miniature horses.

📍 Address: 6500 Magazine Street, New Orleans, LA 70118
📞 Phone: (504) 861-5105
📧 Email (for general inquiries): [email protected]